Terms & Conditions
1) Delivery
All prices quoted on this website are for delivery in the UK, Europe
& The Rest of the World
Orders will be processed the next working day after you have placed
and paid for your order. Items will be packed and then dispatched
via our carriers.
Delivery will normally be within 2 to 3 days within the UK and
within 7 days to Europe & USA.
If any problems are encountered i.e. a longer delivery time is
required or items are temporarily out of stock, the customer will
be notified a new delivery time will be arranged. If a new schedule
cannot be arranged then the customer will be offered a refund.
2) Prices are as shown on this website and include
VAT and any other tax or duty payable, the cost of postage &
packing is added at the check out stage.
3) Payments in full must be made prior to dispatch
of any order. We only accept payment by credit card, debit card
or cheque (we currently accept VISA, MASTERCARD, MAESTRO, SOLO, AMERICAN EXPRESS,
and debit cards). All payment processing is secure and conducted by Barclaycard Merchant Services or
by PayPal.
4) Returns & Refunds - Money Back Guarantee
Heatbands Ltd aims to provide customers with 100% satisfaction.
If you are not entirely happy with the goods purchased from the
company, please inform us within 2 days of the purchase on 01621
784334 .
When an item delivered is faulty or it is not the item ordered,
the customer will be offered a replacement. If this is not satisfactory
a full refund will be offered. Faulty items must be returned within
30 days if a refund is to be issued. This does not affect your statutory
rights as a consumer.
Returns & Administration Address:
79a Maldon Road
Burnham on Crouch
Essex
CM0 8NP
United Kingdom
Order cancellation must be done within 7 days of receiving the
goods. If the goods are returned for any reason other than being
faulty i.e. not wanted, the return postage will have to be paid
by the customer.
5) Registered Office - The registered office of Heatbands Ltd
is:
Heatbands Ltd.
Quayside House
King Edward Quay
Colchester
Essex
CO2 8JB
United Kingdom
6) This agreement shall be governed by English law.
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